Online BESCOM Bill Payment no longer possible using BangaloreOne Portal

Were you making online payment of your BESCOM Electricity Bills using BangaloreOne portal and finding it very convenient, then you may no longer be able to use this services for several months. 


BESCOM has done major changes in it's electricity bill due to which its no longer possible to make online payment of  electricity bill using BangaloreOne portal. The new bills sent to consumer's doesn't have any details of Location Code instead it has a new field called as Account ID. Though RR Number still exists in the new bill as well but it seems in future the RR numbers is going to change to a new format as well. This is because in current bill against RR number there are two values mentioned, the old RR number is mentioned in brackets whereas another number is mention just before the older RR number.
The new RR number is a ten digit number(Example 0123456789) whereas the older RR number was a ten character alphanumeric value(Example MS3EH12345).


Due to this new billing mechanism adapted by BESCOM, BangaloreOne is required to do major changes in their portal so as to bring back the online BESOM bill payment again. As per the confirmation from one of the BangaloreOne office, it would take 2-3 months to bring back this online BESCOM bill payment service up & running again on their portal.
If a consumer tries to use the details mentioned in old bill to make a new bill payment using BanagloreOne portal, on clicking on retrieve button only the last old bill (December 2011) could be seen. 
Its strongly advisable to consumers NOT to user BanagloreOne online portal to make payments for new bills using the details mentioned  in the older bill until the portal is upgraded.


This uncalled changes done by BESCOM is surely going to imact thousands of consumers living across different areas of Bangalore who have been using BanagloreOne service for their monthly Electricity Bill Payment.
Its surprising that BESCOM did such major changes without bothering about the people of Banaglore who rely on online mode of payment due to chaotic Bangalore traffic and unavailability of payments centers near their homes.. With proper planning & co-ordination BanagloreOne portal could have been easily upgraded along with the new billing methodology adapted by BESCOM.
Annoyingly there aren't any details mentioned on either BESCOM site or BangaloreOne Portal about these changes impacting the consumers.

12 comments:

  1. This is true. However; certain subdivisions also are not listed like C1-C4 for which we cannot find any details, the older bescom bills do not come with the account ID in it

    ReplyDelete
  2. where can i find location code in the new bill

    ReplyDelete
  3. Not sure whether these people are fools or what..?

    I am pretty much frustrated to see this kind of bill which doesn't have much details to make online payment.

    Also, the particulars and the actual printed data are not in sync.
    It is printed in haphazard way!!!

    When you people are going to get this fixed?

    ReplyDelete
  4. This is not at all fair...They should have brought upto the notice well and advance. In the worst case they have to start Phase by phase like couple of division once and couple of divisions in the next month - so that public will come to know the changes. If all of sudden they changed , no body known the information properly...

    Keeping in view of Public interest they needed to take the step.

    ReplyDelete
  5. BESCOM WITHOUT INFORMING THE PEOPLE OF BANGALORE ABOUT THE DRASTIC AND UNILATERAL CHANGES MADE IN THE BILL OF MAY 2013 AND ALSO PRINTING HAPHAZARDLY IS UNIQUE TO BESCOM ONLY.EVEN BESCOM STAFF ARE ALSO UNAWARE OF THE CHANGES AND THEY ALSO FIND IT DIFFICULT/IMPOSSIBLE TO DECIPHER THE BILL.SO ONLINE PAYMENT IS TOTALLY REFUSED/STOPPED. THINK OF THE CROWD AT BESCOM COUNTERS AND ALSO THE WORK LOAD OF THE STAFF AT THE COUNTERS. I PITY WITH THE COUNTER STAFF OF BESCOM.WHATELSE TO DO.
    SHAME ON BESCOM FOR MAKING THIS UNWANTED CHANGES WHICH IS OF NO HELP TO THE PEOPLE OR BESCOM.

    ReplyDelete
  6. You can pay using BESCOM website - http://bescomepayment.com/EPayment/
    Hope that helps!

    ReplyDelete
  7. http://bescomepayment.com/EPayment

    you cannot use the Citibank account on this website which sucks

    ReplyDelete
  8. This link might help
    http://bescom.co.in/SCP/Myhome.aspx

    ReplyDelete
    Replies
    1. The link does not help. An error stating " an unhandled error occurred appears".

      Delete
  9. You cannot use any bescom online, the older portal bescomepayment.com does not have the RR number any more under our id and the new link bescom.co.in requires a registration via the new account id. It is a mess and I am too stuck because of this. :(

    ReplyDelete
  10. C1 (vBESCOM) location code has been changed , where i can get new code and
    location code is not mention with bill and not proper.

    ReplyDelete
  11. you cannot use the Citibank account on this website which really sucks..... :(

    ReplyDelete